You can find the full ingredient list on each individual product page. We always recommend checking the listing before purchase so you can choose the Ostte products that best suit your needs and preferences.

Allergen information is available in the ingredient list on each product listing. If you need further clarification, our team will be happy to assist at sales@osttesg.com or +65 90161218.

At the moment, Ostte is not halal-certified, with the exception of our granola, which is halal-certified.

Each product page includes key details to help you choose based on your routine and preferences — whether you are looking for a bolder coffee blend, a lighter wellness drink, or a feel-good snack for everyday balance.

Yes, of course. If you have any questions about ingredients, suitability, or product selection, you can reach us at sales@osttesg.com or +65 90161218.

Orders are typically delivered within 3 to 5 working days after payment has been successfully made.

Yes — we offer free shipping on orders above $90.

Yes. Customers will receive a free gift on orders above $70, while stocks last.

The delivery timeline starts once your payment has been successfully processed and your order is confirmed.

For any order or delivery-related questions, feel free to contact us at sales@osttesg.com or +65 90161218. We’ll be glad to help.

At the moment, Ostte does not have a physical retail store.

Yes, we do occasionally hold pop-ups. To stay updated on upcoming locations and event details, we recommend following our social media pages.

You can purchase Ostte products through our official website, as well as on Shopee and Lazada.

The best way to keep up with our latest pop-ups, promotions, and product updates is through our social media channels.

Ostte is a Korean wellness brand created to support everyday balance through thoughtful products that fit naturally into modern routines — from coffee blends and drinks to snacks and lifestyle essentials.

At Ostte, we believe wellness should feel approachable, enjoyable, and easy to sustain. Our products are designed to support everyday rituals in a way that feels balanced, comforting, and realistic.

Originating from Korea, Ostte has grown through established retail channels and is available through recognised distributors such as Lotte Mart and Hyundai Mall. This wider retail presence reflects the trust the brand has built, and supports Ostte’s commitment to thoughtful, quality wellness products for everyday life.

You can reach us anytime at sales@osttesg.com or +65 90161218 for product questions, order support, or general enquiries.

We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase, you may return the unused portion within 30 days for a refund, excluding shipping costs.

To start a return or exchange, please contact us at sales@osttesg.com or +65 90161218 with your order number and reason for the request. We will guide you on the next steps and provide the details needed to process your return or exchange.

Customers will be responsible for the shipping costs for returns or exchanges, unless the item received is defective or there was an error in the order.

Yes, exchanges are available. If you would like to exchange your item for a different product, please contact us first. If there is a price difference, the balance will be charged or refunded accordingly.

Items should be returned in their original packaging and in the same condition they were received. Opened or used products may be considered on a case-by-case basis for a partial refund or exchange.

Once your return has been received and reviewed, refunds are typically processed within 5 to 7 business days. Depending on your payment provider, it may take an additional few business days for the refund to appear in your account.

Yes, certain sale items are refundable. Please contact us at sales@ostte.sg.com or +65 90161218 with your order number for further clarification.

In some cases, partial refunds may be offered if only part of an order is returned. This will be assessed based on the condition of the item.